This policy explains what information Soteren collects through this website and how it's used. This is a temporary version of our website, and this policy will be reviewed and updated as the business grows.
When you submit a quote request, we collect the information you provide directly: your name, phone number, email address, property address, neighbourhood or area, the service you're interested in, your preferred contact method, and any additional details you choose to share about your property.
We use the information you submit only to respond to your service request — to follow up with a quote, ask clarifying questions, and schedule service if you choose to move forward. We do not use it for unrelated marketing or promotional messaging.
Quote requests submitted through this website are processed using Formspree, a third-party form submission service. When you submit the form, your information is sent through Formspree to reach our team by email. Formspree's own privacy practices govern how they handle data in transit; you can review their policies directly on their website.
We do not sell, rent, or trade your contact information to third parties.
You can ask us to access, correct, or delete the information you've submitted at any time by contacting us at support@soteren.com. We'll respond as promptly as we can.
If you have questions or concerns about how your information is handled, reach out to us at support@soteren.com.